This page explains the information involved in using the Helus Labs storefront, placing an order and contacting the store. The details of any optional service should also be reviewed when it is offered.
Information you provide
Ordering and account features may require your name, contact information, delivery and billing details, and order contents. Product or order enquiries can include the information you enter in a contact form.
How storefront information is used
Information supplied through the storefront is used to process the requested service, communicate about an order or enquiry, support account access, maintain relevant records and address misuse or technical problems. Provide only the information needed for your request.
Payments and delivery services
Checkout may involve a payment provider and delivery services. Review the provider details shown during the transaction. Do not submit card numbers through a general contact form.
Cookies and site functions
Store functions can use cookies or similar storage for basket contents, sessions and account access. Any optional analytics or marketing technologies should be identified through the site’s consent controls when enabled.
Retention and information requests
Order and enquiry records may need to be retained for their operational purpose or applicable record-keeping duties. To ask about access, correction, deletion or another applicable data right, contact the store and identify the request. Verification may be required before account or order information can be disclosed.
Your choices
Use any available account controls to review account details. Optional communication preferences and cookie choices, where offered, can be managed through their corresponding controls.